DEERS Status

DEERS Status

Important Updates:

3/6/2024 New CAC users are experiencing authentication failures when trying to logon to the AF domain for the first time using the newly issued DoD ID/Email CAs 70-73 certs.
This is due to an outdated Axway Desktop Validator configuration. AF PKI SPO and enterprise technicians have the solution and are working diligently to distribute an updated standard and enterprise configuration file to remediate this issue. No estimated time to completion at this time. Further strategic messaging to follow when updates are available, or issue is resolved.
Thank you for your patience.

Past update: Customers with AFPCSecure login/registration/loop issues are to open a ticket with the A1SD at A1DTA.A1.SD@US.AF.Mil. A manual fix will be completed until a permanent resolution is implemented.


Location: Building 1191

Hours of Operation:

Mon, Tue, Thu, Fri: 8:30 am – 3:30 pm
Wed: 8:30 am – 3 pm
3rd Thursday: CLOSED for MSG Training Day
Sat-Sun/Holidays/Family Days: CLOSED